Are we accessible to everyone? Honestly, not yet.
We want every guest to feel welcome and fully enjoy Iceland, whatever their age, ability, gender, sexuality, culture or faith.
Some of this we already do well. We plan meals around cultural, religious and dietary needs, arrange foldable wheelchairs if needed and mobility aids on site, sort out children’s car seats. We adapt the pace of each day around our guests but our guides also read the room, observe and check constantly how someone is doing and adjust accordingly.
Other parts we’re still learning. That includes welcoming guests with mobility impairments, guests who are blind or deaf, and guests living with chronic illness, invisible disabilities or neurodivergence. A trip to Iceland has a lot of steps, from booking and flights to hotels and activities. Every one of them is a place where something can go wrong.
Will border control allow my medication?
Will the airport be overwhelming, even with priority lanes?
Will the hotel be accessible, but the staff make me feel awkward?
Will my guide sign, or will I miss the best stories?
Are there private, gender-neutral changing rooms at the baths?
These are the questions we’re determined to answer.
